Utah Valley Times

The VA Salt Lake City Health Care System Utah scheduled 69,440 pending appointments across its locations during the period ending October 1, according to data collected from the U.S. Department of Veterans Affairs.

Of the total number of appointments 63,836 had a wait time of 30 days or less (91.93%) and 5,604 appointments (8.07%) were scheduled more than 30 days out.

A study published in the Journal of the American Medical Association (JAMA) in January 2019 reported wait times for new appointments at VA health care facilities were similar to or better than wait times at private-sector providers between 2014 and 2017.

The Government Accountability Office (GAO), however, released a report in July 2019 cautioning the VA’s data-tracking system only captures part of the appointment process and fails to account for the time that it takes the VA to enroll veterans in its health benefits program.

Debra Draper, health care director at the GAO, told the House Veterans Affairs Committee new patients may actually wait up to 70 days for an appointment when they first enroll for benefits.

The VA explains when veterans apply for benefits, they are assigned to one of eight priority groups, with those who need immediate care due to service-related disabilities placed in higher priority groups. Veterans who don’t have service-connected disabilities and who earn a higher income are placed in the lower priority groups.

Location	Total Appointments Scheduled	Appointments Scheduled 30 Days or Less	Appointments Scheduled More than 30 Days
Salt Lake City, UT (George E. Wahlen)	51,675	46,701	4,974
Pocatello, ID	2,813	2,756	57
Ogden, UT	4,845	4,720	125
Roosevelt, UT	399	384	15
Orem, UT	2,016	1,955	61
St. George, UT	1,825	1,751	74
Western Salt Lake, UT	2,531	2,430	101
Elko, NV	159	105	54
IDES Hill AFB	10	10	0
Idaho Falls, ID	2,225	2,182	43
Price, UT	175	156	19
Weber County, UT	767	686	81